I was shocked recently when I read about a terrible shipping fiasco with UPS. A shipment from a breastmilk donor was sent out via UPS and paid for by the recipient, but the recipient never received it. Furthermore, all UPS told the recipient was that the package was “damaged in transit” and “discarded.”
If you have Facebook, you can see for yourself the thread here on the Washington HM4HB page. The donor shipped over FIVE HUNDRED OUNCES of breastmilk from Washington State to Virginia. All 500 oz were “lost” by UPS. That’s almost exactly four gallons of human milk.
Picture four of these (containing breastmilk, not cows’ milk):
Fifteen liters (15 L). I’m writing the different conversions to help you wrap your head around just how much milk was discarded by the shipping company like so much trash. These five hundred ounces of milk represent HOURS of this donor’s, this woman’s, life. Hours of effort, love, and care that she painstakingly packaged to gift to a baby and mama in need living across the country. She donated the milk in good faith and probably never imagined UPS would treat her efforts with such disregard. Now, because of UPS’s unbelievable irresponsibility, a donor’s efforts have been literally dumped who knows where and a recipient family has been left without human milk.
I wonder how UPS will handle this. Will they recompense the donor for her milk? Will they recompense the recipient at least for the money she paid to have her package shipped? I cannot imagine the agony both mothers must be experiencing right now. I don’t understand why UPS discarded the package instead of at least showing it to the recipient. Why did they keep it? What do they have to hide?
I am sharing this story so that UPS will wake up, and so that if they choose not to respect these two families and milksharing efforts, the milksharing world will take notice and recommend that UPS not be used for any shipping (not just shipping that involves breastmilk). What do you think? Please comment on my Facebook page.